Personal Profile
Charlotte is Emeritus Professor at Portsmouth University, UK. She has been involved in academic research since the mid 1990’s when she completed the first major UK survey on workplace bullying for the BBC. She has always worked closely with employers seeking to understand the mechanisms needed for successful anti-bullying and harassment programmes. In 2008 she completed a large government-funded study among private sector employers of Great Britain to locate the pillars of effective intervention. Charlotte has a PhD from Manchester, an MBA from Cass Business School and a first degree in Psychology from Newcastle. She writes on the topic of bullying at work and negative behaviour for professional and academic publications. In recent years she has been interested in how the positive psychology ‘Meaning at Work’ field could be levered to enable prevention and intervention strategies at the individual and corporate levels.
Research Interests
Charlotte’s research interests include but are not limited to bullying & harassment and stress prevention in workplaces as well as the role of meaning and wellbeing as intervention strategies.
Selected Publications
D’Cruz, P., Noronha, E., Notelaers, G. and Rayner, C. (Eds) (2021) Handbooks of Workplace Bullying, Emotional Abuse and Harassment: Concepts, Approaches and Methods. Singapore: Springer
Rayner, C. & Lewis, D. (2020) Managing workplace bullying: The role of policies. In Einarsen, S.V, Hoel, H., Zapf, D. and Cooper C.L. (Eds) Bullying and Harassment in the workplace: Theory, research and practice (3rd Edition). Boca Raton, Fl.: CRC Press
Rayner, C. (2019) Workplace bullying and harassment and Positive Organizational Scholarship. In D’Cruz, P., Noronha, E., Notelaers, G., and Rayner, C. (Eds) Workplace Bullying. Concepts, approaches and methods. Singapore: Springer (online chapter access)
Rayner, C. (2018) Workplace bullying and the polemic of subjectivity and intent. In D’Cruz, P., Noronha, E., Notelaers, G., and Rayner, C. (Eds) Workplace Bullying. Concepts, approaches and methods. Singapore: Springer (online chapter access)
Rayner, C., & Howe-Walsh, LJ (2016) HRM contributions in different settings. in G Rees & R French (eds), Leading, managing and developing people. 5th edn, CIPD Publications, London, pp. 39-56.
Anderson, MR & Rayner, C. (2016) Professionalism and ethics in managing people. in G Rees, G. & French R. (eds), Leading, managing and developing people. 5th edn, CIPD Publications, London, pp. 59-73.
Harrington, S., Warren, S. & Rayner, C. (2015) ‘Human resource management practitioners’ responses to workplace bullying: cycles of symbolic violence‘, Organization, vol. 22, no. 3, pp. 368-389. https://doi.org/10.1177/1350508413516175
French, R., Rayner, C., Rees, G., & Rumbles, S. (2015), Organizational behaviour. 3rd edn, Wiley, New York.
Rayner, C., Djurkovic, N., & Mccormack, D. (2014), ‘Who are you calling ‘dirty’? Actors’ and observers’ perceptions of dirty work and implications for taint management‘, International Journal of Work Organisation and Emotion, vol. 6, no. 2. https://doi.org/10.1504/IJWOE.2014.060931
D’Cruz, P. & Rayner, C. (2013) ‘Bullying in the Indian workplace: a study of the ITES-BPO sector‘, Economic and Industrial Democracy, vol. 34, no. 4, pp. 597-619. https://doi.org/10.1177/0143831X12452672
Rayner, C., & Rumbles, S. (2013) Equality, diversity, and dignity at work. in S Gilmore & S Williams (eds), Human resource management. 2nd edn, Oxford University Press, Oxford, pp. 203-222.
Rayner, C., & Howe-Walsh, L. (2013) HRM contributions in different settings. in G Rees & R French (eds), Leading, managing and developing people. CIPD Publications, London, pp. 39-60.
Rayner, C., & Christy, R., (2013) Professionalism and ethics in managing people. in G Rees & R French (eds), Leading, managing and developing people. CIPD Publications, London, pp. 61-78.
Rayner, C., & Lansbury, L.N.S. (2012) Measuring bystander intervention in workplace bullying. in Proceedings of the 8th International Conference on Workplace Bullying and Harassment: Future Challenges. pp. 52, 8th International Conference on Workplace Bullying and Harassment, Copenhagen, Denmark, 12/06/12.
Miller, A. H., & Rayner, C.(2012) ‘The form and function of ‘bullying’ behaviors in a strong occupational culture: bullying in a UK police service‘, Group & Organization Management, vol. 37, no. 3, pp. 347-375. https://doi.org/10.1177/1059601112449476
Dick, G., & Rayner, C. (2012) ‘The hidden bullied‘, International Journal of Psychology and Behavioral Sciences, vol. 2, no. 1, pp. 22-33. https://doi.org/10.5923/j.ijpbs.20120201.04
Harrington, S., Rayner, C., & Warren, S. (2012) ‘Too hot to handle? Trust and human resource practitioner’s implementation of anti-bullying policy‘, Human Resource Management Journal, vol. 22, no. 4, pp. 392-408. https://doi.org/10.1111/1748-8583.12004
Harrington, S., & Rayner, C. (2010) ‘Bullying or performance management: human resource practitioners’ responses to workplace bullying‘, Paper presented at 7th International Conference on Workplace Bullying & Harassment, Cardiff, 2/06/10 – 4/06/10.
Miller, A.H. & Rayner, C. (2010) ‘The police occupational culture: understanding negative behaviour using interaction ritual chain theory‘, Paper presented at 7th International Conference on Workplace Bullying & Harassment, Cardiff, 2/06/10 – 4/06/10.
Rayner, C. & Harrington, S. (2010) Look before you leap or dive right in? the use of moral courage in response to workplace bullying. in P Linley, S Harrington & N Garcea (eds), Oxford handbook of positive psychology and work. Oxford University Press, Oxford, pp. 265-276.
Rayner, C. & Harrington, S. (2010) Whose side are you on? Trust and HR in workplace bullying. in D. Skinner & R. Searle (eds), Trust and human resource management. Edward Elgar Publishing, Cheltenham.
Rayner, C. (2009) ‘Revisiting the terms of workplace psychological abuse‘, Paper presented at The 14th European Congress of Work and Organizational Psychology, Santiago de Compostela, Spain, 13/05/09 – 16/05/09.
Rayner, C., Djurkovic, N. & McCormack, D. (2009) ‘Dirty work and the HR profession‘, Paper presented at The 23rd Annual Australian and New Zealand Academy of Management Conference, Melbourne, Australia, 1/12/09 – 4/12/09.
Rayner, C. & Adam-Smith, D. (eds) (2009) Managing and leading people. 2nd edn, Chartered Institute of Personnel and Development, London.
Rayner, C. & McIvor, K. (2008) Report to the Steering Committee of the Dignity At Work Project Portsmouth, UK: Portsmouth University
Rayner, C. (2008) ‘The dark side of employees’ behavior: evaluating our questions, answers, and future directions‘, Paper presented at The Academy Of Management Annual Meeting, Anaheim, California, United States, 8/08/08 – 13/08/08.
Miller, A.H. & Rayner, C. (2008) ‘The dynamics of culture in bullying within a police service: new theory, new questions and insights‘, Paper presented at The Academy Of Management Annual Meeting, Anaheim, California, United States, 8/08/08 – 13/08/08.
Rayner, C. & Bowes-Sperry, L. (2008) ‘Mobilizing bystanders to intervene in workplace bullying‘, Paper presented at The 6th International Conference on Workplace Bullying, Montreal, Canada, 4/06/08 – 6/06/08.
French, R., Rayner, C., Rees, G. & Rumbles, S. (2008) Organizational behaviour. 2nd edn, Wiley, Chichester.
Rayner, C. (2007) ‘Organizational interventions for workplace bullying‘, Paper presented at The European Congress of Work and Organizational Psychology 2007, Stockholm, Sweden, 9/05/07 – 11/05/07.
Rayner, C. (2007) Preparing for dignity: tackling indignity at work. in S Bolton (ed.), Dimensions of dignity at work. Elsevier, London, pp. 175-190.
Rayner, C. & McIvor, K. (2006) ‘Problem? what problem?: issues of silence and voice in managing workplace bullying and harassment‘, Paper presented at The Academy of Management Meeting 2006, Atlanta, Georgia, United States, 11/08/06 – 16/08/06.
Rayner, C. & Cooper, C.L. (2006) Workplace bullying. in EK Kelloway, J Barling & JJ Hurrell (eds), Handbook of workplace violence. SAGE Publications Inc., Thousand Oaks, pp. 121-146.
Rayner, C. (2005) ‘Workplace bullying: consequences, precursors, and best practices‘, Paper presented at The Academy of Management Meeting 2005, Honolulu, Hawaii, United States, 5/08/05 – 10/08/05.
Rayner, C. & Adam-Smith, D. (eds) 2005, Managing and leading people. Chartered Institute of Personnel and Development, London.
Rayner, C. (2005) Reforming abusive organizations. in V Bowie, B Fisher & C Cooper (eds), Workplace violence: issues, trends strategies. Willan Publishing, USA, pp. 60-73.
Rayner, C. (2004) ‘Exploring the workplace bullying construct: an evidence-based approach‘, Paper presented at The Academy of Management Meeting 2004, New Orleans, Louisiana, United States, 6/08/04 – 11/08/04.
Rayner, C. (2004) ‘The boundaries of bullying at work‘, Paper presented at The Fourth International Conference on Bullying and Harassment in the Workplace, Bergen, Norway, 28/06/04 – 29/06/04.
Rayner, C. (2004) Bullying at work: a perspective from Britain and North America. in S Fox & P Spector (eds), Counterproductive work behavior: investigations of actors and targets. American Psychological Association, Washington, USA, pp. 271-296.
Rayner, C. & Cooper, C.L. (2004) ‘The black hole in ‘bullying at work’ research‘, International Journal of Management and Decision Making, vol. 4, no. 1, pp. 47-64. https://doi.org/10.1504/IJMDM.2003.002488
Lewis, D. & Rayner, C. (2003) Bullying and human resource management: a wolf in sheep’s clothing? in S Einarsen, H Hoel, D Zapf & C Cooper (eds), Bullying and emotional abuse in the workplace: international perspectives in research and practice. Taylor & Francis, London, pp. 370-382.
Rayner, C. & Spiers, C. (2003) Bullying at work. in C Spiers (ed.), Tolley’s managing stress in the workplace. LexisNexis UK, Croydon, pp. 161-191.
Rayner, C. (2002) ‘Round two! redefining bullying at work‘, Paper presented at The Academy of Management Meeting 2002, Denver, United States, 9/08/02 – 14/08/02.
Rayner, C. (2002) What is this thing we call bullying? revisiting our thinking after 10 years of study. in C Thomson (ed.), Skills for survival, solutions and strategies: papers from the 2002 Adelaide international workplace bullying conference. Australian Education Union.
Rayner, C., Hoel, H., & Cooper, C.L. (2002) Workplace bullying; what we know, who is to blame and what can we do? Taylor & Francis, London.
Rayner, C. & Dick, G. (2001) ‘Harassed or bullied or not? Drawing the line in negative behaviour at work‘, Paper presented at The British Academy of Management Annual Conference, Cardiff, United Kingdom, 5/09/01 – 7/09/01.
Rayner, C. (2000) Building a business case for tackling bullying in the workplace: beyond a basic cost-benefit approach. in M Sheehan, S Ramsay & J Patrick (eds), Transcending boundaries: integrating people, processes and systems. Griffith University, Brisbane, Australia, pp. 31-36.
Rayner, C. (2000) ‘Identifying the aggressors in bullying at work and their personal characteristics‘, Paper presented at The Academy of Management Meeting, Toronto, Canada, 4/08/00 – 9/08/00.
Sheehan, M., Barker, M. & Rayner, C. (ed.) (1999) ‘Applying strategies for dealing with workplace bullying‘, International Journal of Manpower, vol. 20, no. 1/2, pp. 50-56. https://doi.org/10.1108/01437729910268632
Rayner, C (1999) ‘From research to implementation: finding leverage for prevention‘, International Journal of Manpower, vol. 20, no. 1/2, pp. 28-38. https://doi.org/10.1108/01437729910268614
Rayner, C., Sheehan, M. & Barker, M. (1999) ‘Theoretical approaches to the study of bullying at work‘, International Journal of Manpower, vol. 20, no. 1/2, pp. 11-16. https://doi.org/10.1108/01437729910268579
Hoel, H., Cooper, C.L. & Rayner, C. (1999) Workplace bullying. in C Cooper & I Robertson (eds), International review of industrial and organizational psychology 1999. Vol. 14. Wiley, Chichester, pp. 195-230.
Rayner, C (ed.), Sheehan, M. & Barker, M .(1998) Proceedings of the 1998 research update conference on bullying at work. Staffordshire University, Staffordshire.
Rayner, C. (1998) ‘Workplace bullying: do something!‘, The Journal of Occupational Health and Safety Australia and New Zealand, vol. 14, no. 6, pp. 581-586.
Rayner, C. & Beasley, J. (1997) ‘Bullying at work (after Andrea Adams)‘, Journal of Community & Applied Social Psychology, vol. 7, no. 3, pp. 177-180. https://doi.org/10.1002/(SICI)1099-1298(199706)7:3<177::AID-CASP415>3.0.CO;2-Y
Rayner, C. & Hoel, H. (1997) ‘A summary review of literature relating to workplace bullying‘, Journal of Community & Applied Social Psychology, vol. 7, no. 3, pp. 181-191. https://doi.org/10.1002/(SICI)1099-1298(199706)7:3<181
Rayner, C . (1997) ‘The incidence of workplace bullying‘, Journal of Community & Applied Social Psychology, vol. 7, no. 3, pp. 199-208. https://doi.org/10.1002/(SICI)1099-1298(199706)7:3<199-H
Rayner, C. & Cooper, C.L. (1997) ‘Workplace bullying: myth or reality: can we afford to ignore it?‘, Leadership & Organization Development Journal, vol. 18, no. 4, pp. 211-214. https://doi.org/10.1108/01437739710182313